Engineer
Turn possibility into production.
Build the applications, agents, integrations, and data infrastructure that put AI inside real business workflows. This is the center of what we do. A prototype proves a model can do something once. Production means it does it every time, for the right user, against live systems, with failures handled and results measured. We build that whole system, and we build it to outlast the model inside it.
Capabilities
Six capabilities. One team across all of them.
Applied AI engineering
Production software built around models: authentication, context assembly, tool calls, retries, fallbacks, and measurement. We treat the model as one component in a system that has to meet the same bar as the rest of your software.
Agent & workflow engineering
Agents that retrieve context, call tools, execute multi-step work, and escalate the cases that need a person. Each agent has a defined scope, clear handoffs, and a record of every action it took.
Deep diveAgent EngineeringForward-deployed engineering
Our engineers work inside your team and your environment, in your repos, standups, and change process. You get delivery speed without handing your systems to an outside black box, and your team keeps the knowledge when we step back.
Deep diveForward-Deployed EngineersAI integration & modernization
Most of the value sits in systems that were never designed for AI. We connect to them through APIs, HL7, databases, or the interface itself, and rebuild the parts that can’t carry the load.
Deep diveAI-Enabled Custom DevelopmentData & knowledge engineering
Policies, documents, records, and tribal knowledge turned into structured context a model can reason over, with sources attached. We build the retrieval layer, keep it current, and scope it to what each user is allowed to see.
Deep diveAgent Knowledge LayerModel adaptation & evaluation
We choose models per task, tune prompts or weights where it pays, and test against evaluation sets built from your own work. When a better model ships, the evaluations tell you whether to switch.
What we build
Five kinds of agents. Each one named for the work it does.
Agents are how much of this engineering shows up in production. Each runs inside your systems, under your permissions, and hands people the calls that need judgment.
- Workflow AgentsAutomate manual workflows end-to-endAgentic workflowsComputer useExplore workflow agents
- Knowledge AgentsGrounded, cited answers from your dataReasoning systemsMultimodal AIExplore knowledge agents
- Customer-Facing AgentsHandle inbound at scaleAgentic workflowsReasoning systemsExplore customer-facing agents
- Multi-Agent SystemsOrchestrated teams of agentsAgentic workflowsMCP & agent interoperabilityExplore multi-agent systems
- Voice AgentsAnswer the phone at scaleVoice agentsAgentic workflowsExplore voice agents
Process
How a build runs. Measured at every step.
- 01
Frame
Agree the workflow, the users, the systems involved, and the metric that defines success.
- 02
Prove
Build the thinnest end-to-end slice against real data and measure it with an evaluation set.
- 03
Harden
Add identity, permissions, integrations, failure handling, and observability.
- 04
Roll out
Release to a small group, run alongside the old process, then widen as the numbers hold.
- 05
Hand over
Move into Operate with us, or to your team with runbooks and dashboards.
What you get
Things you can use. Not a slide deck.
A production system
Running in your environment, integrated with your systems of record, used by real people.
Evaluation suite
Test sets drawn from your work, so quality is measured, not asserted.
Architecture you own
Documented, model-agnostic, and in your repositories from day one.
Operating handoff
Runbooks, dashboards, and alerts, whether we operate it or your team does.
Proof
Engineer in practice. Shipped and running.
- HealthcareAn AI engine that checks each DME case against Medicare and Medicaid policy before the device ships.Real-time scoring
- Private EquityA generative AI assistant grounded in HR knowledge consolidated from several acquired companies.100% of employees
- ProptechA 50-state buy-side marketplace, plus a proof of concept for search that understands what buyers mean.50 states
- HealthcareA scheduling engine built on top of a legacy EMR, synced over HL7, across 100+ clinics.250K+ appointments/yr
The rest of the lifecycle
Related pillars
- 01AdviseKnow where to apply AI.Find where emerging AI capabilities can create measurable business value, and build the roadmap to get there.Explore Advise
- 03OperateKeep AI working.Own and continuously improve AI systems after they reach production.Explore Operate
- Across all threeGovernMake AI safe to scale.The controls required to deploy AI across the organization with confidence.Explore Govern
Bring us the workflow. We’ll bring the engineers.
Talk to the people who would build it. We’ll look at your systems, your data, and your constraints, and tell you what production would take.