Privacy Policy
Version
1.2
—
Apr 21, 2024
This Privacy Policy (the “Privacy Policy”) explains how AppStream collects, uses, shares, and protects your personal information, through our website and services, including but not limited to, AppStream’s products, Aiventic and APIWise(collectively, “Services”).
I. How AppStream Collects Your Information
AppStream may collect information in the following ways:
Contact Information. You must provide your name and business email to create an account and log in.
Account Information. You or your company provide names, email addresses, and domain details to manage your Aiventic account. If you buy a paid plan, you also submit billing details like your credit card and billing address.
Log Data. Our servers automatically record your IP address, browser settings, access times, and plugin details when you use our Service.
Automated Information Collection. We collect data through cookies, as described below under the “Cookies and Tracking Tools” section.
When you submit information through our Site. When you fill out forms on our website, you may share your name, email, phone number, or other info to request details, sign up for events, join surveys or contests, or apply for jobs. By accessing, using, or submitting this information, you expressly consent to AppStream’s use of this information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you should not submit any information through our website or utilize our Services.
II. How AppStream Uses Your Information
Aiventic uses your information to operate our services, improve performance, and protect your experience. AppStream may use your information to:
Improve and protect our Services, including fixing bugs, monitoring traffic, tracking trends, and addressing issues you report.
Respond to your questions, feedback, and support requests directly.
If you apply for a job, review your application and follow up with updates or interview requests.
Monitor activity to detect, investigate, and prevent abuse or security threats.
Use your account and billing info to manage subscriptions, send invoices, and handle payments.
Send service-related updates, account alerts, and support messages you cannot opt out of. For marketing emails about new features, you can unsubscribe anytime.
Comply with applicable laws, regulations, or court orders.
AppStream does not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects. If this practice changes, we will update this Privacy Policy and provide you with notice and choices required by applicable law.
III. Cookies and Tracking Tools
AppStream places cookies on your browser to recognize your device, remember your login, and analyze usage of Services. When you visit our site, our servers, or those of our partners, log your IP address, browser type, pages visited, and the time of each visit.
Some cookies (essential cookies) are necessary for the operation of our Services. Other cookies (such as analytics or advertising cookies) require your consent. We ask for your consent before setting non-essential cookies through a cookie banner when you first visit our website.
You may manage cookies in your browser settings, including the ability to accept, reject, erase, or get alerts. Disabling cookies may limit your utilization of AppStream’s features and Services.
A. Cookies from AppStream Partners
Our partners may use their own cookies to track your activity. AppStream can’t access or control these cookies, and this policy does not cover cookies collected by third parties. Visit the third party’s website to opt out of their cookies.
B. Analytics Tools
AppStream uses analytics tools (e.g., Google Analytics and PostHog) to study and report on how visitors use our site. These analytics tools track IP addresses, visit times, website interactions, and referring sites, but not your name or email. Your data goes to their servers and follows their respective privacy policies.
C. Web Beacons (Tracking Pixels)
AppStream uses tracking images known as “web beacons” which are used along with cookies to analyze how our Services are utilized, and which emails get opened by recipients. This helps us measure the impact of our emails and website.
V. Your Privacy Options
How to Opt-Out
AppStream allows you to “opt out” of having your information used for certain purposes. You may unsubscribe from newsletters and promos by clicking the link in any message received from AppStream.
How to Update or Delete Your Information
You may update your account info in your settings. You may request deletion of your personal data by contacting AppStream at the contact information provided herein. AppStream will use commercially reasonable efforts to delete your data with the exception of personal data required to meet legal or contractual requirements. In order to delete your data, AppStream must delete your account for Services.
VI. How AppStream Protects Your Information
AppStream encrypts your data, controls access, and monitors for threats using industry-standard security measures. While we take industry-standard technical and organizational measures to protect your information, no system can guarantee absolute safety. If you click a third-party link, you leave our site and AppStream has no control over your information or endorse security policies of third-party sites.
VII. Data Retention
We retain your data as long as needed to (i) provide Services to you, (ii) comply with legal and regulatory obligations, (iii) resolve disputes or protect from threatened or future disputes, or (iv) perform or enforce agreements. When your information is no longer needed to provide the foregoing, we delete it. If we can't delete it, we block further use with safeguards. If deletion is impossible or unfeasible, AppStream will take appropriate measure to safeguard your information or prevent any further use of your information.
VIII. Information for California Users
If you reside in California, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
Right to Know: You can request that AppStream disclose the categories and specific pieces of personal information we collect about you, the sources of that information, the purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.
Right to Correct: You can request that we correct inaccuracies in your personal information.
Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information, as defined under California law. AppStream does not sell personal information.
Right to Limit Use and Disclosure of Sensitive Personal Information: If we collect sensitive information (such as financial data, health data, or precise geolocation), you have the right to limit its use.
Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
To exercise any of these rights, please contact us at contact@appstream.studio. You may submit a request twice within a 12-month period. We may require you to verify your identity before fulfilling your request.
IX. Information for Users in Europe and Other Countries If you use our Services from outside the United States, you acknowledge that AppStream may transfer your data to the United States or another country where our team or providers work. These transfers follow data privacy laws.
A. Users in the EEA, the UK, and Switzerland If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, the following information applies to you.
Purposes of processing: Why and how we process your data depends on how you use our site. We process it when:
with your consent;
as necessary to provide Services;
to comply with applicable legal or regulatory obligations; and
as necessary for legitimate interests in providing the Services where those interests do not override your fundamental rights and freedom related to data privacy.
Right to lodge a complaint: You have the right to file a complaint with your local data protection authority if you believe we mishandled your data.
Transfers: We may transfer, store, or process your data to the United States or other countries in which AppStream operates Services or in which our service providers maintain facilities. We will follow applicable General Data Protection Regulation “GDPR” rules and safeguards when transferring your data.
Individual Rights: You have the following rights under GDPR. We may ask you to verify your identity before accessing your data under the subsequent rights.
Right to Access. You may request access to or a copy of your data at no charge. You may also request processing information with respect to your data, ask us to correct errors or complete your data, or limit processing of inaccurate data for the length of time it takes AppStream to verify its accuracy.
Right to Data Portability. You may request a copy of your data in a machine-readable format and, if reasonably feasible, request that we transfer your data it to another entity.
Right to Data Erasure. You may ask us to delete your data from our Services if the data is no longer needed for the purpose for which it was collected, you withdraw your consent and no other legal basis for retaining your data, or if your rights to data privacy outweigh our business needs in retaining the data.
Right to Object to Processing. You may object to how we process your data if AppStream is processing your data based on legitimate interests, public interest as an exercise of official authority, direct marketing, or research or statistical purposes.
B. General Data Protection Regulation (“GDPR”) Compliance
Under GDPR, AppStream acts as an independent controller of data processed in provision of Services. AppStream determines the purpose and means of processing your data, such as your name and business email used for authentication.
AppStream processes personal data on data subjects, as defined in GDPR, only when there is a lawful basis to do so, including your consent, to fulfill contractual obligations, to comply with laws and regulations, or to serve the legitimate interest as the controller in the provision of Services.
AppStream provides notice to all data subjects as required by GDPR Article 13 or 14, as appropriate, and honors the rights of data subjects provided in Articles 12-23, including the right to be forgotten. For any opt-out requests or other inquiries related to privacy, please email contact@appstream.studio.com.
AppStream is not currently required to appoint a Data Protection Officer (DPO) or an EU Representative under GDPR. If future legal obligations require such appointments, we will update this Privacy Policy accordingly.
X. Links to External Sites
AppStream’s website or Services may link to other sites that are not owned or controlled by AppStream. We do not control the privacy practices of any external websites and disclaim any responsibility for any privacy practices of external sites. We encourage you to read the privacy policies of any external sites before providing your data.
XI. Do Not Track Requests
Your browser or device may include “Do Not Track” signals. Our practices remain the same whether or not we receive these signals.
XII. Children’s Privacy Protection
Our Services are not directed to nor intended for individuals under the age of 16. We do not knowingly collect data from anyone under 16. Do not submit your data if you are under the age of 16. If we learn we have collected data from someone under the age of 16, we will take steps to delete the data promptly. Contact us if you believe we have collected data from someone under the age of 16 at contact@appstream.studio
XIII. Changes to our Privacy Policy
AppStream updates this Privacy Policy regularly. This Privacy Policy was last updated on April 21, 2025. By continuing to use our Services after this date, you accept and agree to the updated Privacy Policy.
XIV. How to Contact AppStream
Questions? Need to exercise your privacy rights? Email us at contact@appstream.studio or write to:
AppStream Studio LLC
40 Burton Hills, Suite 200
Nashville, TN 37215
Attn: Legal Department
This Privacy Policy (the “Privacy Policy”) explains how AppStream collects, uses, shares, and protects your personal information, through our website and services, including but not limited to, AppStream’s products, Aiventic and APIWise(collectively, “Services”).
I. How AppStream Collects Your Information
AppStream may collect information in the following ways:
Contact Information. You must provide your name and business email to create an account and log in.
Account Information. You or your company provide names, email addresses, and domain details to manage your Aiventic account. If you buy a paid plan, you also submit billing details like your credit card and billing address.
Log Data. Our servers automatically record your IP address, browser settings, access times, and plugin details when you use our Service.
Automated Information Collection. We collect data through cookies, as described below under the “Cookies and Tracking Tools” section.
When you submit information through our Site. When you fill out forms on our website, you may share your name, email, phone number, or other info to request details, sign up for events, join surveys or contests, or apply for jobs. By accessing, using, or submitting this information, you expressly consent to AppStream’s use of this information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you should not submit any information through our website or utilize our Services.
II. How AppStream Uses Your Information
Aiventic uses your information to operate our services, improve performance, and protect your experience. AppStream may use your information to:
Improve and protect our Services, including fixing bugs, monitoring traffic, tracking trends, and addressing issues you report.
Respond to your questions, feedback, and support requests directly.
If you apply for a job, review your application and follow up with updates or interview requests.
Monitor activity to detect, investigate, and prevent abuse or security threats.
Use your account and billing info to manage subscriptions, send invoices, and handle payments.
Send service-related updates, account alerts, and support messages you cannot opt out of. For marketing emails about new features, you can unsubscribe anytime.
Comply with applicable laws, regulations, or court orders.
AppStream does not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects. If this practice changes, we will update this Privacy Policy and provide you with notice and choices required by applicable law.
III. Cookies and Tracking Tools
AppStream places cookies on your browser to recognize your device, remember your login, and analyze usage of Services. When you visit our site, our servers, or those of our partners, log your IP address, browser type, pages visited, and the time of each visit.
Some cookies (essential cookies) are necessary for the operation of our Services. Other cookies (such as analytics or advertising cookies) require your consent. We ask for your consent before setting non-essential cookies through a cookie banner when you first visit our website.
You may manage cookies in your browser settings, including the ability to accept, reject, erase, or get alerts. Disabling cookies may limit your utilization of AppStream’s features and Services.
A. Cookies from AppStream Partners
Our partners may use their own cookies to track your activity. AppStream can’t access or control these cookies, and this policy does not cover cookies collected by third parties. Visit the third party’s website to opt out of their cookies.
B. Analytics Tools
AppStream uses analytics tools (e.g., Google Analytics and PostHog) to study and report on how visitors use our site. These analytics tools track IP addresses, visit times, website interactions, and referring sites, but not your name or email. Your data goes to their servers and follows their respective privacy policies.
C. Web Beacons (Tracking Pixels)
AppStream uses tracking images known as “web beacons” which are used along with cookies to analyze how our Services are utilized, and which emails get opened by recipients. This helps us measure the impact of our emails and website.
V. Your Privacy Options
How to Opt-Out
AppStream allows you to “opt out” of having your information used for certain purposes. You may unsubscribe from newsletters and promos by clicking the link in any message received from AppStream.
How to Update or Delete Your Information
You may update your account info in your settings. You may request deletion of your personal data by contacting AppStream at the contact information provided herein. AppStream will use commercially reasonable efforts to delete your data with the exception of personal data required to meet legal or contractual requirements. In order to delete your data, AppStream must delete your account for Services.
VI. How AppStream Protects Your Information
AppStream encrypts your data, controls access, and monitors for threats using industry-standard security measures. While we take industry-standard technical and organizational measures to protect your information, no system can guarantee absolute safety. If you click a third-party link, you leave our site and AppStream has no control over your information or endorse security policies of third-party sites.
VII. Data Retention
We retain your data as long as needed to (i) provide Services to you, (ii) comply with legal and regulatory obligations, (iii) resolve disputes or protect from threatened or future disputes, or (iv) perform or enforce agreements. When your information is no longer needed to provide the foregoing, we delete it. If we can't delete it, we block further use with safeguards. If deletion is impossible or unfeasible, AppStream will take appropriate measure to safeguard your information or prevent any further use of your information.
VIII. Information for California Users
If you reside in California, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
Right to Know: You can request that AppStream disclose the categories and specific pieces of personal information we collect about you, the sources of that information, the purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.
Right to Correct: You can request that we correct inaccuracies in your personal information.
Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information, as defined under California law. AppStream does not sell personal information.
Right to Limit Use and Disclosure of Sensitive Personal Information: If we collect sensitive information (such as financial data, health data, or precise geolocation), you have the right to limit its use.
Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
To exercise any of these rights, please contact us at contact@appstream.studio. You may submit a request twice within a 12-month period. We may require you to verify your identity before fulfilling your request.
IX. Information for Users in Europe and Other Countries If you use our Services from outside the United States, you acknowledge that AppStream may transfer your data to the United States or another country where our team or providers work. These transfers follow data privacy laws.
A. Users in the EEA, the UK, and Switzerland If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, the following information applies to you.
Purposes of processing: Why and how we process your data depends on how you use our site. We process it when:
with your consent;
as necessary to provide Services;
to comply with applicable legal or regulatory obligations; and
as necessary for legitimate interests in providing the Services where those interests do not override your fundamental rights and freedom related to data privacy.
Right to lodge a complaint: You have the right to file a complaint with your local data protection authority if you believe we mishandled your data.
Transfers: We may transfer, store, or process your data to the United States or other countries in which AppStream operates Services or in which our service providers maintain facilities. We will follow applicable General Data Protection Regulation “GDPR” rules and safeguards when transferring your data.
Individual Rights: You have the following rights under GDPR. We may ask you to verify your identity before accessing your data under the subsequent rights.
Right to Access. You may request access to or a copy of your data at no charge. You may also request processing information with respect to your data, ask us to correct errors or complete your data, or limit processing of inaccurate data for the length of time it takes AppStream to verify its accuracy.
Right to Data Portability. You may request a copy of your data in a machine-readable format and, if reasonably feasible, request that we transfer your data it to another entity.
Right to Data Erasure. You may ask us to delete your data from our Services if the data is no longer needed for the purpose for which it was collected, you withdraw your consent and no other legal basis for retaining your data, or if your rights to data privacy outweigh our business needs in retaining the data.
Right to Object to Processing. You may object to how we process your data if AppStream is processing your data based on legitimate interests, public interest as an exercise of official authority, direct marketing, or research or statistical purposes.
B. General Data Protection Regulation (“GDPR”) Compliance
Under GDPR, AppStream acts as an independent controller of data processed in provision of Services. AppStream determines the purpose and means of processing your data, such as your name and business email used for authentication.
AppStream processes personal data on data subjects, as defined in GDPR, only when there is a lawful basis to do so, including your consent, to fulfill contractual obligations, to comply with laws and regulations, or to serve the legitimate interest as the controller in the provision of Services.
AppStream provides notice to all data subjects as required by GDPR Article 13 or 14, as appropriate, and honors the rights of data subjects provided in Articles 12-23, including the right to be forgotten. For any opt-out requests or other inquiries related to privacy, please email contact@appstream.studio.com.
AppStream is not currently required to appoint a Data Protection Officer (DPO) or an EU Representative under GDPR. If future legal obligations require such appointments, we will update this Privacy Policy accordingly.
X. Links to External Sites
AppStream’s website or Services may link to other sites that are not owned or controlled by AppStream. We do not control the privacy practices of any external websites and disclaim any responsibility for any privacy practices of external sites. We encourage you to read the privacy policies of any external sites before providing your data.
XI. Do Not Track Requests
Your browser or device may include “Do Not Track” signals. Our practices remain the same whether or not we receive these signals.
XII. Children’s Privacy Protection
Our Services are not directed to nor intended for individuals under the age of 16. We do not knowingly collect data from anyone under 16. Do not submit your data if you are under the age of 16. If we learn we have collected data from someone under the age of 16, we will take steps to delete the data promptly. Contact us if you believe we have collected data from someone under the age of 16 at contact@appstream.studio
XIII. Changes to our Privacy Policy
AppStream updates this Privacy Policy regularly. This Privacy Policy was last updated on April 21, 2025. By continuing to use our Services after this date, you accept and agree to the updated Privacy Policy.
XIV. How to Contact AppStream
Questions? Need to exercise your privacy rights? Email us at contact@appstream.studio or write to:
AppStream Studio LLC
40 Burton Hills, Suite 200
Nashville, TN 37215
Attn: Legal Department